Tourism and leisure case study
In this case study, read about Joanne Currie's career in tourism and leisure.
Find out more about tourism here.
Sector: Tourism and leisure
Name of company: SNO! Zone Braehead
Work area based: Braehead
Individual name: Joanne Currie
Age: 31
Job title: Head Cashier
Home area: Paisley
School/college/university: Paisley Grammar School, Paisley and James Watt College, Greenock (HND Hospitality Management)
Career path
• Jarvis Hotel, Gourock - Night Auditor then Finance Assistant (1995-2001)
• Lang’s Hotel, Glasgow - Finance Assistant (2001-2006)
• SNO! Zone, Braehead - Head Cashier (2006 to date)
What are the key skills used in your job?
• Good organisation
• Time management
• Problem solving
• Good communication
What are the biggest challenges in your job?
• Working to a deadline
• Ensuring 100% correct reconciliation of all bookings
What do you enjoy most about your job?
Counting money! Even though it’s not my own and the variety, each day is different. Good work mates really help as well
What advice would you give to others interested in this type of work?
• Get plenty of experience on excel spreadsheets
• Get experience in handling large sums of cash
• Being a bit of a Sherlock Holmes can help sometimes, investigating any errors or enquiries
A day in the life of a Head Cashier
• Start morning by collecting all reports and data for the previous day then into the cash office to check and balance all departmental pay-ins and complete banking.
• After lunch I input all the information from the previous day onto spreadsheets ensuring any errors are investigated and corrected.
• I liaise with other departments and check everything is up-to-date and assist in the training of any new staff/procedures.
• Home in time for Hollyoaks!
Teacher placement
Would you like to find out more about these companies or this industry? A teacher placement is a great way to do this. To find out more about the national Excellence in Education through Business Links placement programme visit Careers Scotland.
